James was the service tech that came to the house. He was very friendly and honest. We were told that we needed a whole new AC unit by someone else, but James did a simple service and said the unit did not need to be replaced. He gave us some recommendations on how to keep it running smoothly. We will definitely call Mission Heating and Cooling again and recommend them to all our friends. If you are looking for a good, efficient, honest and Christian company to do business with, this is it.